Return and Refund Policy

In our commitment to providing you with a hassle-free holiday accommodation booking experience, we have established a clear and transparent return and refund policy. We understand that unforeseen circumstances may arise that require changes to your travel plans, so we are here to help you every step of the way.

Cancellations and Refunds:

1. Early Cancellations: If you decide to cancel your reservation well in advance, we offer the possibility of a full or partial refund, depending on the specific terms of the reservation and the accommodation provider's cancellation policies. We recommend that you carefully review these policies at the time of booking.
2. Last Minute Cancellations: In the event of last minute cancellations due to unforeseen circumstances, such as medical emergencies or natural disasters, we are committed to working with accommodation providers to find the best possible solution. This may include a partial refund or the issuance of a credit towards a future booking, subject to availability and the provider's policies.
3. Booking Modifications: If you need to make changes to your booking, such as adjusting your arrival or departure dates, we recommend that you contact us as soon as possible. We will be happy to help you manage these changes and check availability with the accommodation provider. Please note that some changes may be subject to additional charges depending on the provider's policies.

Procedure for Requesting a Return or Refund:

1. Contact: To request a refund or refund, please contact our customer service team through the channels available on our booking portal or email info@latejitahome.com. Please provide the relevant information about your booking so that we can assist you efficiently.
2. Verification and Processing: Upon receipt of your request, our team will review the information provided and contact the relevant accommodation provider to arrange a refund or reimbursement as appropriate. We will do our best to ensure a quick and smooth process.
3. If you are entitled to reimbursement, this will be done by bank transfer.

Should you have any further questions about our return and refund policy, please do not hesitate to contact us. We are here to help you and make sure you get the most out of your holiday accommodation booking experience - thank you for trusting us!